Privacy Policy for TurnStruct
Last Updated: 13 Feb 2025
TurnStruct (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in compliance with South Africa’s Protection of Personal Information Act (POPIA) and other applicable laws. By accessing our website or using our services, you agree to the practices described in this policy.
1. Information We Collect
- Personal Information: When you contact us, subscribe to our newsletter, or request a consultation, we may collect information such as your name, email address, phone number, and any other details you provide.
- Usage Data: We automatically collect information about your use of our website (e.g., pages visited, links clicked, IP address, and browser type) to improve our services.
- Cookies and Similar Technologies: Our website uses cookies to enhance your experience. You can adjust your cookie settings through your browser, though disabling cookies may affect the functionality of our website.
2. How We Use Your Information
We use your personal information to:
- Respond to your inquiries and provide you with the requested services.
- Process and manage your consultations and project requests.
- Send you marketing communications and newsletters (with your consent).
- Analyze and improve our website and services.
- Comply with legal obligations and protect our rights.
3. Storage and Protection
- Security Measures: We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.
- Data Retention: Your personal information is retained only as long as necessary to fulfill the purposes for which it was collected or as required by law.
- Data Access: Only authorized personnel have access to your personal information for the purposes outlined in this policy.
4. Disclosure of Your Information
We may share your personal information with:
- Service Providers: Trusted third-party providers who assist with our business operations, subject to confidentiality agreements.
- Legal and Regulatory Authorities: When required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.
5. Your Rights
Under POPIA, you have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request deletion of your personal information where it is no longer necessary for our purposes.
- Objection: Object to the processing of your personal information under certain circumstances.
- Withdrawal: Withdraw your consent to receive marketing communications at any time.
- Data Portability: Request the transfer of your personal information to another organization, where technically feasible.
To exercise any of these rights, please contact us using the details provided below.
6. International Transfers
If your personal information is transferred outside of South Africa, we ensure that it receives an adequate level of protection in accordance with applicable data protection laws.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review our Privacy Policy regularly to stay informed about how we protect your personal information.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: info@turnstruct.co.za
Postal Address: Unit 2, Ballito, KwaZulu-Natal, South Africa